Card Processing Status Codes – Nuvei Documentation

List of transaction status IDs
Status ID	Name	Description	*Final Status	Applicable for
1	Open	The transaction is initiated in our system.	No	Payments / Refunds / Payouts
2	Success	The transaction is successful.	Yes	Refunds / Payouts
3	Cancelled	The payment was cancelled. The payments that can be cancelled are the payments with “Authorized” status or the payments that are cancelled by the customer on the form.	Yes	Payments
4	Failed	The transaction has failed.	Yes	Payments / Refunds / Payouts
5	Expired	The time period the customer had for completing the payment has expired.	Yes	Payments
7	PendingOnProvider	The payment is awaiting approval from the downstream partners/acquirers.	No	Payments
9	Authorized	The payment was successfully authorized. In the initial request the Capture parameter is sent to false so the responsibility of the capturing the payment is on the merchants side. The goods can be delivered.	No	Payments
10	AuthorizeRequested	The payment has been submitted for authorization.	No	Payments
11	Captured	The transaction has been captured. Only payments with “Authorized” status can be captured. The goods can be delivered.	Yes	Payments
13	CaptureRequested	The payment was successfully authorized and the capture request was also sent to the provider. In the initial request the capture parameter is sent to true so our service will handle the capturing of the payment automatically. The goods can be delivered.	No	Payments
14	Exception	The transaction needs manual review from Smart2Pay.	No	Payments
15	CancelRequested	A cancel request has been sent.	No	Payments
16	Reversed	The authorization has been reversed (the money were credited back to the customer account).	Yes	Payments
19	Disputed	The payment is disputed by the customer.	No	Payments
21	PartiallyRefunded	The payment has been partially refunded with a smaller amount than the one from the initial paid transaction.	Yes	Payments
22	Refunded	The payment has been refunded with an equal amount as the one from the initial paid transaction.	Yes	Payments
23	DisputeWon	The cardholder has lost the dispute and the money will return to the merchant.	Yes	Chargebacks
24	DisputeLost	The cardholder has won the dispute and has received the money back.	Yes	Chargebacks
25	Paid	The transaction has been paid.	Yes	Payments
26	Chargedback	The cardholder has won the dispute and has received the money back.	Yes	Payments
27	SecondDisputeWon	The cardholder has lost the second dispute and the money will return to the merchant.	Yes	Chargebacks
28	SecondDisputeLost	The cardholder has won the second dispute and has received the money back.	Yes	Chargebacks
30	PendingChallengeConfirmation	The fraud provider has challenged the payment. Payment is authorized. You can reject or accept the challenge.	No	Payments
33	QueuedForCapturing	The payment will be sent automatically for capturing. No further action from you is required. The goods can be delivered.	No	Payments
34	QueuedForCanceling	The payment will be sent automatically for canceling. No further action from you is required.	No	Payments
35	PartiallyCaptured	The payment is partially captured.	Yes	Payments
38	Retrieval	Retrieval request indicates that the customer wants more information about a transaction and inquires their issuing bank and asks for additional information on the charge, but hasn’t yet initiated a chargeback.	Yes	Chargebacks
39	SoftDeclined	A soft decline may occur when the issuing bank will not proceed with a transaction that require SCA and doesn’t meet these requirements. For more information see our dedicated section about: Strong Customer Authentication (SCA).	Yes	Payments

* In exceptional cases it is possible to receive different notifications and your system should be able to handle such situations. If an additional notification is received with Success Status, it overwrites any previous notification.