| List of transaction status IDs | ||||
|---|---|---|---|---|
| Status ID | Name | Description | *Final Status | Applicable for |
| 1 | Open | The transaction is initiated in our system. | No | Payments / Refunds / Payouts |
| 2 | Success | The transaction is successful. | Yes | Refunds / Payouts |
| 3 | Cancelled | The payment was cancelled. The payments that can be cancelled are the payments with “Authorized” status or the payments that are cancelled by the customer on the form. | Yes | Payments |
| 4 | Failed | The transaction has failed. | Yes | Payments / Refunds / Payouts |
| 5 | Expired | The time period the customer had for completing the payment has expired. | Yes | Payments |
| 7 | PendingOnProvider | The payment is awaiting approval from the downstream partners/acquirers. | No | Payments |
| 9 | Authorized | The payment was successfully authorized. In the initial request the Capture parameter is sent to false so the responsibility of the capturing the payment is on the merchants side. The goods can be delivered. |
No | Payments |
| 10 | AuthorizeRequested | The payment has been submitted for authorization. | No | Payments |
| 11 | Captured | The transaction has been captured. Only payments with “Authorized” status can be captured. The goods can be delivered. |
Yes | Payments |
| 13 | CaptureRequested | The payment was successfully authorized and the capture request was also sent to the provider. In the initial request the capture parameter is sent to true so our service will handle the capturing of the payment automatically. The goods can be delivered. |
No | Payments |
| 14 | Exception | The transaction needs manual review from Smart2Pay. | No | Payments |
| 15 | CancelRequested | A cancel request has been sent. | No | Payments |
| 16 | Reversed | The authorization has been reversed (the money were credited back to the customer account). | Yes | Payments |
| 19 | Disputed | The payment is disputed by the customer. | No | Payments |
| 21 | PartiallyRefunded | The payment has been partially refunded with a smaller amount than the one from the initial paid transaction. | Yes | Payments |
| 22 | Refunded | The payment has been refunded with an equal amount as the one from the initial paid transaction. | Yes | Payments |
| 23 | DisputeWon | The cardholder has lost the dispute and the money will return to the merchant. | Yes | Chargebacks |
| 24 | DisputeLost | The cardholder has won the dispute and has received the money back. | Yes | Chargebacks |
| 25 | Paid | The transaction has been paid. | Yes | Payments |
| 26 | Chargedback | The cardholder has won the dispute and has received the money back. | Yes | Payments |
| 27 | SecondDisputeWon | The cardholder has lost the second dispute and the money will return to the merchant. | Yes | Chargebacks |
| 28 | SecondDisputeLost | The cardholder has won the second dispute and has received the money back. | Yes | Chargebacks |
| 30 | PendingChallengeConfirmation | The fraud provider has challenged the payment. Payment is authorized. You can reject or accept the challenge. | No | Payments |
| 33 | QueuedForCapturing | The payment will be sent automatically for capturing. No further action from you is required. The goods can be delivered. |
No | Payments |
| 34 | QueuedForCanceling | The payment will be sent automatically for canceling. No further action from you is required. | No | Payments |
| 35 | PartiallyCaptured | The payment is partially captured. | Yes | Payments |
| 38 | Retrieval | Retrieval request indicates that the customer wants more information about a transaction and inquires their issuing bank and asks for additional information on the charge, but hasn’t yet initiated a chargeback. | Yes | Chargebacks |
| 39 | SoftDeclined | A soft decline may occur when the issuing bank will not proceed with a transaction that require SCA and doesn’t meet these requirements. For more information see our dedicated section about: Strong Customer Authentication (SCA). | Yes | Payments |
* In exceptional cases it is possible to receive different notifications and your system should be able to handle such situations. If an additional notification is received with Success Status, it overwrites any previous notification.